Q: How do we contact you? A: Contact us anytime at:
MyPerfumesForLess.com
P.O.Box 825
Wayne, MI 48184
Phone: (888) 423-6392 Fax: (888) 211-4128
Q: How do I update my account information? A: Simply logon to your account and click the My Account tab on the top right menu of the site.
Q: Can you deliver orders to a P.O.Box? A: No, UPS does not deliver packages to post office boxes. You must provide a physical address for us to process your order.
Q: How much tax do you charge? A: Sales tax is only charged when purchases are made from Michigan. Currently the Michigan state sales tax is 6%.
Q: What is your return policy? Who pays for shipping? A: For our detailed return policy, please visit the Contact Us section.
Q: Are the products real? A: Yes, all designer fragrances for sale on our site are 100% genuine. The fragrances come directly from designer warehouses nationally and internationally. Our wholesale operations, which have been established in the industry for the past decade, allows us to leverage our relations to offer you the very same products you see in malls and department stores, online at your convenience. All our products are backed up with our 100% genuine warranty. If for any reason you don't think you have received a genuine product, please contact us and let us know and we will refund you the product cost and shipping. In addition, please verify our history and status with the Better Business Bureau for 100% genuine products and excellent customer service. Our About Us section discusses our business in more detail.
Q: Why are the products so cheap on your site? A: There are several reasons why products are cheaper on our website. The three most important are the following: * Our pre-existing relationships with designers and other wholesalers nationally and internationally allows us access to all 100% genuine designer fragrances at wholesale prices. We purchase contracts in bulk, therefore generating savings that are directly passed on to you, the customer. * A products sale price is usually marked up 75% from its manufacturing cost. Therefore something that costs $25 to make is normally sold to you for $100 at malls and department stores. We eliminate the 75% markup by eliminating the jobbers, wholesalers, and intermediate retailers that usually come in between the supply chain. We do this by operating online. * We maintain a simple yet extensive, user-friendly web portal to keep our overhead low and keep our customers happy by providing them what they want at prices that make them smile.
Q: Why do you charge a membership of $39.99? A: Membership on our site is not mandatory. Anyone can purchase products at already discounted prices by simply registering. However, the membership allows our loyal customers to purchase at discounts as much as 80% off the product's retail price. When we sell to our members, we sell the products at or very close to our cost to purchase the product. We are willing to work for free and simply transfer the product from the designer to you. In return, we ask for your loyalty and membership. We ask that you support our business model through membership and we promise to continue to provide you with 100% genuine products up to 80% off retail.
Q: Is it safe to shop on your site? A: Absolutely! The current standard for the security of online transactions is Secure Sockets Layer (SSL) encryption. This protocol encrypts the transaction data as it passes over the Internet. A digital certificate is available on the bottom of our site that you can click on to verify our identity and the security features that protect your privacy on our site.
In addition, please visit our Privacy section for more information on safe shopping online.
Q: How do you accept payment? A: We accept payment via ALL types of credit cards. If bulk purchases are desired, other payment terms can be arranged by contacting us at: support@myperfumesforless.com. Many international buyers have contacted us via email and we have arranged for payments either through checks or money orders.
Q: What if I don't see what I want? A: We will not lose your business simply because you do not find a product you desire on our website. Due to the nature of the industry, there is a rare instance that this is possible. We request that you email us at: support@myperfumesforless.com with your request and we will do our best to get you your product at a very competitive price.
Q: What are Testers? A: Testers are promotional bottles. These are the bottles usually available for public use at malls and department stores. Testers are usually cheaper than the actual fragrance for sale, and we sell them unused. If you want to purchase something on a trial basis, testers are the best way to go because they are cheaper.
Q: Do you sell restocked or re-shelved products? A: Yes, There is a separate section on our site dedicated just for reshelves! These are the very same fragrances used in the normal course of commerce. The only difference is that these are items of which the boxes have been opened, or returned in saleable condition. We offer these items to you at deeply discounted prices.
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